Our Partnership

Having a strong partnership with a client is the best way to ensure shared success. We have incredibly close relationships with our clients, based on trust and mutual respect.

We are flexible and can work together however you prefer. For some clients, we have weekly meetings where we run through Excel metrics to measure success. Others prefer a monthly meeting with a status report of completed activities.

Either way, we’re in regular contact and communication, sharing interesting articles, news on competitors, and updates on campaigns. We don’t just want to get to know you (no offence). We like to get to know everyone in the business, from GMs to Ops teams, up and coming chefs, to brilliant barkeeps – all the people who are working hard behind your brand. We like to spend a lot of time at our clients' venues to really get under the skin of who you are and what makes each venue tick.

In terms of measuring success, we’ll work up metrics based on your objectives and regularly update you on their progress.